To make the most of contacting us, here are some helpful things to consider.
Before getting in touch with our administration team, you might find we've answered your questions in our dedicated 'Questions and answers' page.
Alternatively, if you have a general query about the ARP or your benefits, you might find the answer in our general 'Questions and answers' page, which you'll find via the 'Help and contacts' section on the main ARP site.
For the administration team to help you quickly, please have the following details to hand.
These details are used for ID verification:
If you're contacting the administrator on behalf of a member, these will be their details.
You can contact the administrators if you have a question about your benefits.
Remember to tell the administrator which section of the ARP you belong to when you call the helpline or put your enquiry in writing.
You can contact them in the following ways . . .
You can contact the administrators by email or post.
Call the helpline on 0345 601 0876. 9am to 5pm, Monday to Friday.
A voicemail service will operate outside these hours.